Outstanding Customer Service Improvement Initiative Award
The process improvement award is given to a division or program that has designed and implemented a planned process improvement or initiative that has resulted in a significant positive impact on their customers over the last year.
Gold
UWG Publications and Printing: Looking Inward and Outward to Achieve Self-Sufficiency
University of West Georgia
Silver
University Health Center's Counseling and Psychiatric Services Triage and Wait List Redesign
University of Georgia
Bronze
Georgia State University's iPads for Student Registration - Incept
Georgia State University
Honorable
"Operation Safedrive" - A free vehicle safety inspection inititative for students/Faculty/Staff
University of Georgia
Enhancing the Customer Experience
Kennesaw State University
